Coco Group today has evolved from the founder’s (Husband – Wife: Nengah Natyanta & Ni Ketut Siti Maryati) goals for great value and great customer service. This belief of service brings Coco Group as retail industry leader in Bali with brands Coco Mart, Coco Express, Coco Supermarket and Coco Grosir. Founded in 2000, Coco Group now takes a leading role with over 120 outlets across Bali and Lombok with more than 2000 employees.
Quality Management System
PT. Bali Pawiwahan has been granted ISO 9001:2015 certification. This means that the company has implemented a Quality Management System in which all processes and procedures have been carefully designed and quality-tested according to international standards.
ISO 9001:2015 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many benefits.